Data Protection

1xpet online — Privacy Policy

The security of your personal data is our highest priority. We are fully transparent here about how we collect and protect your information.

Last Updated: January 2026

How We Protect Your Privacy

Your data is completely safe at 1xpet online — here's how

Encrypted Data Transfer

All your data is secured with SSL/TLS encryption technology. Your information remains encrypted at every step, from your browser to our servers.

Secure Data Storage

Your personal information is stored on secured servers. We use modern firewalls and security protocols to prevent unauthorized access.

No Data Selling

1xpet online never sells your personal data to third parties. Your information is used solely for the purpose of providing our services.

Your Control

You can request to view, update, or delete your information at any time. You have full control over your personal data.

Cookie Transparency

We clearly disclose what cookies we use and why. You have the option to disable non-essential cookies at any time.

Breach Notification

If your data is ever at risk for any reason, we will notify you promptly and take all necessary steps to address the situation.

Your Data Rights

Your rights as a 1xpet online user

Right to Access

You may request to know what personal information we hold about you.

Right to Rectification

You can request corrections to any information that is inaccurate or incomplete.

Right to Erasure

You may request the deletion of your data under certain conditions.

Right to Restrict Processing

You may request that the processing of your information be restricted under certain circumstances.

Right to Portability

You can request your data in a structured, portable format.

Right to Object

You may object to the use of your information for specific purposes.

Our commitment: Protecting your privacy at 1xpet online is one of our core responsibilities. This Privacy Policy ("Policy") clearly explains what information we collect about you, why we collect it, and how we keep it safe.

This Policy 1xpet onlineApplies to all 1xpet online services — including the website, mobile app (if available), and all associated platforms. By using our services, you agree to this Privacy Policy.

Your personal data is a valuable asset — and we treat it that way. Our goal is to be fully transparent about how your information is used and to give you complete control over it.

01What Information We Collect

1xpet online needs to collect certain personal information in order to provide its services. Below is a detailed breakdown of what we collect.

Data Type Example Purpose
Identity-Related Full name, date of birth Account Verification
Contact Information Mobile Number, Email Account Management
Financial Information Payment account number Transaction Processing
Technical Information IP address, device type Security & Analytics
Practical Information Betting history, login times Service Improvement
Location Information Country, City Legal Compliance

We only collect information we actually need. Every piece of data is gathered for a specific, legitimate reason.

02Methods of Data Collection

1xpet online collects information in several ways. Some data is provided directly by you, while the rest is collected automatically.

2.1 Information Provided Directly by You

  • When completing the registration form
  • When submitting documents during the KYC verification process
  • Time of Contact with Customer Support
  • When completing a survey or feedback form
  • During payment transactions

2.2 Automatically Collected Information

  • Website Browsing Information (via cookies and log files)
  • Device information (operating system, browser type)
  • IP address and approximate location
  • Activity Log on Platform

Automatically collected data is used solely to ensure security and improve your experience.

03Purpose of Data Use

We are fully transparent about why we use your personal information. 1xpet online uses your data only for the following purposes:

3.1 Primary Purpose

  • Account creation and management: To verify your identity and keep your account secure
  • Service Delivery: To operate betting, gaming, and payment services smoothly
  • Legal Compliance: To comply with applicable laws and regulations
  • Fraud Prevention: To protect your account and detect suspicious activity

3.2 Secondary Purposes

  • Improving the platform experience
  • Sending relevant offers and promotions (with your consent)
  • Improving Customer Support
  • Resolving technical issues on the platform

You can opt out of promotional communications at any time — just let our support team know.

04Data Sharing & Disclosure

1xpet online never sells your personal data. However, in certain circumstances, necessary information may be shared with selected partners.

4.1 Who We Share Your Information With

  • Payment Processor: Payment gateways such as Mobile Pay, Nagad, and Rocket — solely for processing transactions
  • Technology Provider: Hosting & Cloud Service Providers — solely for platform operations
  • Identity verification services: To complete the KYC process
  • Legal Authorities: Where required by a court order or legal obligation

4.2 Never Shared

  • To any third party for advertising purposes
  • For any commercial purpose without your consent
  • To data brokers or marketing companies

All partners with whom we share data are bound by strict confidentiality agreements. They may only use the information for specified purposes.

05Cookies & Tracking

1xpet online uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

5.1 Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Login sessions, security Cleared at end of session
Functional Cookies Saving preferences and language settings 1 Year
Analytics Cookies Usage Statistics 2 years

5.2 Disabling Cookies

You can disable cookies through your browser settings. However, disabling essential cookies may cause some platform features to not function properly.

06Data Retention Period

1xpet online retains your information only for as long as necessary — no longer. Retention periods depend on the type of data and applicable legal requirements.

  • Account Information: For the duration of account activity and 5 years after closure
  • Transaction Records: 7 years after the last transaction (as required by law)
  • Cookies & Log Data: 6 months to 2 years
  • KYC Documents: 5 years after verification
  • Support Conversations: 2 years after resolution

Once the retention period ends, your data is securely and permanently deleted or de-identified.

07Data Security Measures

We use industry-standard technology and processes to protect your data. The 1xpet online security framework consists of the following components:

7.1 Technical Security

  • SSL/TLS encryption — applied to all data transfers
  • AES-256 encryption — for stored sensitive data
  • Multi-Factor Authentication (MFA) support
  • Regular security audits and penetration testing
  • Real-Time Intrusion Detection System

7.2 Organizational Security

  • Restricted access — only authorised staff can view your data
  • Regular privacy training for staff
  • Data Breach Response Plan

Please note, however — no method of transmitting data over the internet is 100% secure. We take every reasonable precaution, but absolute security cannot be guaranteed.

08Privacy of Minors

1xpet online strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that a minor has registered on our platform, the account will be closed immediately and all collected data will be deleted.

If you believe a minor has created an account on our platform, please notify us immediately.

09Policy Changes

1xpet online may update this Privacy Policy from time to time. Any changes will be published on this page and the "Last Updated" date will be revised accordingly.

9.1 Notice of Changes

For significant changes, we will:

  • Send you an email or SMS notification (if we have your contact details)
  • We will display a notification banner on the platform
  • Provide adequate notice before changes take effect

Continued use of our services after any changes constitutes your acceptance of the updated Policy.

Check this page regularly to stay up to date on any changes to this Privacy Policy.

10Contact Us

For any privacy-related questions, requests, or concerns, please get in touch with us. We aim to respond within 48 hours.

Live Chat
24/7 Support Available

To request access to, correction of, or deletion of your information, you may be asked to verify your identity. This is solely to ensure we are responding to the right person.

Safe & Trusted

Your data is protected — join now

Your privacy is fully protected at 1xpet online. Register and safely enjoy Sports Betting and exciting games.

বাংলা